Shipping policies

Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing of receipt.

 

When Will Your Order Be Shipped?

To help you plan when to expect your order, you will find an estimated arrival date listed in the product details for each item. This arrival date is calculated based on the approximate number of days required to process, package, and deliver your order. For all available products, the arrival date is listed on the detail pages, in the "Shipping Information" section.

  • If you place your order before the cutoff time on a regular business day (Monday to Friday), your order will be processed on same day
  • If you place an order on a weekend such as Saturday or Sunday, or other public holidays; or after the cutoff on a regular business day, your order will be processed on the following business day.
Shipping Options

All orders are insured and shipped via:

  • Vietnam standard post
  • DHL

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Hong Kong

Indonesia

Singapore

Japan

Taiwan

South Korea

Australia

Cambodia

New Zealand

Canada

USA

Mexico

France

Germany

Italia

U.K

Czech

Israel

Poland

Brazil

Romania

Ukraine

Kenya

S. Africa

 

Shipping Costs

Depending on the location to which the items will be delivered, different shipping methods are available.  Shipping costs are based on the shipping methods you choose and the weight of the shipment. The Online Department will inform the cost before shipping.


Time of Delivery

Our goal is to deliver all orders within 7 days by DHL, or 25 days by Vietnam Post.

  • If you place your order before the cutoff time on a regular business day (Monday to Friday), your order will be delivered on same day
  • If you place an order on a weekend such as Saturday or Sunday, or other public holidays; or after the cutoff on a regular business day, your order will be delivered on the following business day.

 


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